Quality Policy
QUALITY POLICY
Quality is the basic requirement for the satisfaction of our customers and the resulting competitiveness and economic success of INVOTECH. The Executive Board dedicates itself to implementing and monitoring the following global quality policy principles:
- Invotech shall pursue the highest standards of quality and customer care in its products and services.
- Invotech recognizes that the strict compliance with customer commitments and the surpassing of their expectations is the responsibility of all its employees.
- Invotech shall adopt common standards of quality for its products and services, measure customer satisfaction and provide transparent information to its customers.
- Invotech strives to further intensify the close cooperation with its internal and external customers and partners, and the performance-oriented communication with its suppliers.
- Invotech shall pursue policies which enhance employee quality of life, the well-being of its local communities, preservation of the environment and relations with suppliers.
- Invotech shall pay constant attention to the continuous evaluation, motivation and training of its human resources.
- Invotech recognizes the importance of high quality management in implementing this Quality Policy, remunerating shareholders and generating positive economic results.
- Invotech shall comply with the requirements of, and make constant efforts to improve, its Quality Management System.
- Invotech remain at the cutting edge of our customers’ expectations, in terms of both product and service quality
- Invotech shall plan, implement, revise and communicate the Objectives of the Quality Management System to enhance its operation.
- Invotech shall communicate this Quality Policy, which shall be continuously reviewed for its suitability and the Quality Objectives throughout the organization so that employees at all levels can understand and fulfill the commitments made in it.
- Promote teamwork and use of common language and processes. Enhance the systematic research and use of best preventive practices at all levels and ensure reliable risk management.
Ramanath Nalla
Managing Director
Visakhapatnam
Dtd. 30 June 2011